About Us
Shipping
We currently ship within the USA.
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Flat-rate domestic shipping: $10
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Processing time: 1–3 business days
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Estimated delivery time: 2–7 business days after shipping
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Order tracking: Provided by email once your order ships
Please note: delivery times are estimates and may vary due to carrier delays or peak periods.
Shipping Address Accuracy
Please double-check your shipping address at checkout. If an order is returned to us due to an incorrect or incomplete address, we can reship it, but additional shipping charges may apply.
Returns
Returns are accepted, but return shipping is not free.
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Return window: [e.g., within 14/30 days of delivery]
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Condition: Items must be unused, unworn, and in original packaging with all tags/labels attached.
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Return shipping cost: Paid by the customer (we recommend using a trackable service)
To return email us at info@thecollaredit.com
If your return is approved, refunds are issued to the original payment method once the item is received and inspected.
Exchanges
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We do not offer direct exchanges at this time. If you’d like a different item/size, please place a new order and return the original.